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Here To Help

Frequently Asked Questions



Thank you for shopping HVS BEAUTY! 

Please find below faq's about of shipping and handling process.

Processing takes approximately 3 - 5 business days -- not including weekends or holidays. 

After processing, orders are shipped. If an invalid address was provided at the time of order, you will receive an email from Customer Support requesting a new address to ship to which may prolong processing times.

You will receive a confirmation email once your order is shipped. Domestic orders are shipped via United States Postal Service. The USPS delivers packages Monday through Saturday.

When will my order ship?

Orders usually – key word usually – ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion, a new launch, collaboration, orders may take a bit longer to process, so be patient darling!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.